Digital Design Retainer

For those with an ongoing need for consistent digital designs for a range of platforms or segments of their business.

Now Serving

 Team Jenna Kutcher

As the graphic designer on the team, Madie works on different projects each week in close collaboration with Jenna, her copywriters, and managers of her podcast, online courses and social media ads.

Not currently accepting new retainer clients

If you’d still like to meet and be the first to know when retainer availability opens up, please join the waitlist below.

Digital Designs Retainer
 

for ongoing work

Retainer Packages

If you need design support on a weekly basis for things like social media design, website maintenance, online course updates, or email content design, a retainer structure could be the best fit for you.

    • Between 2-6 hours of design time per week

    • Selection of up to two working days per week (Mondays, Tuesdays, Thursdays or Fridays)

    • Automatic billing on a bi-weekly basis

    • The selected number of hours will always be billed whether used or not, and no option for rollover hours

    • A business that needs a designer on their team to support ongoing launches, campaigns or digital marketing

    • An organized business that can communicate their needs and priorities early and with detail

    • Someone looking for a right-hand designer that can provide ideas and insight as well as execute internal requests with timeliness and is always open to feedback

  • Please submit an inquiry here in order to receive pricing.

 The Agreement

1

discuss design needs and priorities

In order to establish if we’re the right fit, we’ll have a consultation call to discuss your ongoing needs in detail.

2

Set # of hours and days each week

Based on your design needs and schedule, we’ll assess how many hours and which days of the week would be best.

3

establish our processes

Using your organization system for tasks and due dates, we will ensure expectations and communication lines are clear.

4

setup bi-weekly invoicing

The first invoice will be sent on a specified date based on my billing cycle, and will continue bi-weekly after that.

Want to stay in the loop if retainer spots open up?

 

 FAQs

Before starting any project we’ll hop on a consultation call where you’ll be able to ask any questions you have, but here are some quick answers that may help before then!

 

  • When discussing your needs we will do our best to establish the accurate amount of hours that you’ll need from me each week so that there is rarely leftover time. The purpose of a retainer agreement as opposed to hourly work is to mutually agree on a set number of available hours from me and a set amount paid every two weeks by the client, therefor unused hours will still be billed and hours cannot be rolled over into future weeks.

  • I always like to help my clients when there are urgent needs or questions, but I do my best to keep my working hours to the scheduled days so that every client gets the fair amount of attention.

  • Depending on the amount of hours needed per week, between 2-3 retainer clients at once.

  • Most of my retainer clients use either Slack or email for daily communication, and also add me to their task management systems like Monday or ClickUp.

  • The earlier the better! But the main goal is to have a good idea of what I’ll be doing each day before I start working, so staying at least a week or more ahead is always the goal.

  • The minimum contract for a retainer client is two months.